AVAYA
Formerly the Corporate Communications department of Lucent Technologies, on October 1, 2000, AVAYA separated and became an independent company. We deliver unified communications technology solutions, contact centers, data solutions and related services directly or through our partner channels to connect with leading businesses and organizations around the world.
PRODUCTS AND SOLUTIONS FROM AVAYA
We provide solutions for business collaboration and communication, medical services, education, financial services, media and entertainment...
In addition, AVAYA also markets communication products API, AVAYA CLOUD OFFICE, AVAYA SPACES, AVAYA SERVICES, AVAYA ENTERPRISE CLOUD, DEVICES CATALOG, AVAYA CALL CENTER ELITE, AVAYA AURA, AVAYA IP OFFICE.
Some typical products of AVAYA include:
- Virtual Services Platform 9000 (VSP 9000) (en) VSP-9000
- Ethernet Routing Switch (ERS) 8800
- Ethernet Routing Switch (ERS) 8600 (en) ERS-8600
- Ethernet Routing Switch (ERS) 8300
- Ethernet Routing Switch (ERS) 5600 (en) ERS-5600
- Ethernet Routing Switch (ERS) 5500
- Ethernet Routing Switch (ERS) 4500
- Ethernet Routing Switch (ERS) 2500
- Secure Router 4134/2330
- WLAN 8100
- VPN port
- Identification tool
Avaya products have also been serving large businesses in Vietnam in many fields. These include: Telecommunications (VNPT, MobiFone), banks (Techcombank, VietinBank, Vietcombank...), financial institutions, public administration (Security Department - Ministry of Public Security) and manufacturing sectors (Vinamilk)…
CERTIFICATE AND AWARDS
2021
- Product award for customer of the year
- Aragon Research Globe for best collaboration and communication
- Recognized as the market leader in parliamentary television
- Ventana calls AVAYA a leading CCaaS provider
- Metrista evaluates AVAYA as the leading provider of labor energy optimization solutions
- AVAYA OneCloud UCaaS is rated well by customers through Metrista's research
- Aragon Research Global for smart contact centers
- UC Today Awards 2021
- Contact Center Technology Award 2021
- Frost and Sullivan Best Practice Awards 2021
- Excellence Award from Brandon Hall Group HCM
- TMC Cloud Computing Excellence Award 2021
- Forbes World's Best Employers 2021
- 2021 Video Conference Excellence Award
- Leading in customer experience according to Ventanta
- Aragon Research Global on Team Collaboration
2022
- Best Practice Award
- Cloud Award
- Software review team leader for CCaaS
- MetriStar's premier supplier
- CRN Partner Program Guide
- Product of the Year Award
- Internet phone product of the year
- Stevie Award for AVAYA OneCloud
- Top rated for AVAYA CCaaS by TrustRadius
- People's Choice Stevie Award for Favorite New Product
- UC Award Winner
- Aragon Research Global for the Smartest Video Conferencing and Media Collaboration
- Cloud Computing Excellence Award
- Aragon Research Global for Intelligent Contact Centers
- Digital Leadership Award
2023
- Aragon Research Global on AI in the smart contact center
- Northface ScoreBoard Award for Customer Service
- Partner Program Guide Winner
- Top Rated 2023 by TrustRadius
NGIT Distribution is pleased to be the distributor of AVAYA products and solutions in Vietnam. Officially registered and operating in Vietnam on November 11, 2011, NGIT is a leading provider of advanced solutions in AV, unified communications, network transmission infrastructure, Cloud Meeting, and advertising. digital signage, LED/LCD video wall, cinema and Video processor. In addition, we also provide comprehensive consulting services on renewable energy, multimedia monitoring systems on image management and information security...
We want to carry out the mission of bringing AVAYA's top products to consumers and believe that we can do it well. With products serving public health, business communications, contact centers, networking... from AVAYA, NGIT's goal is to bring their world-class products to customers, to bring all users the best experiences about solutions, products and customer services from AVAYA and NGIT.
Avaya's products enquiry contact:
- Email: info@ngitech.com.au
- Tel: (+61) 455 225 908 (Australia) / (+84) 024 6666 1268 (Vietnam)