COMMERCIAL TERMS
For Markets: US, EU, Asia, and EME: The price is CIP (Carriage and Insurance Paid) and includes shipping fees and insurance to the customer's address. Local taxes and duties imposed by the recipient's location are not included.
For the Vietnam Market: Prices include a 10% VAT, applicable to all transactions on NGIT’s e-commerce platform.
Currency: Prices are listed in VND/USD/EURO depending on the country or territory.
Payment Methods: Online payment platforms, bank transfers, credit cards, online payment gateways (e.g., VNPAY, PayPal), Cash on Delivery (COD), or cash payment at the company office.
Deposit Requirements: For COD orders outside Hanoi and Ho Chi Minh City, a deposit of 10%–30% of the total order value is required.
Delivery Documentation: Products will be delivered to customers along with the following documentation:
- VAT invoice.
- Delivery note and warranty certificate
- Installation and user guide, as well as technical support instructions accessible via QR Code.
- Certificate of Origin (CO) for imported products.
- Certificate of Quality (CQ) for imported products or inspection reports for domestically manufactured products.
- Customers will be provided with an account to access warranty information and receive direct technical support through NGIT’s WEB Portal system.